NORWAY'S

Oldest privately owned Ground Handler

Widerøe Ground Handling AS is a company within the Widerøe Group, originating from Widerøes Flyveselskap AS, established in 1934. For decades, we have provided ground handling services for Widerøe and other airlines. Being part of an aviation group gives us valuable insights into airline priorities and helps us understand what we need to do to meet our customers' expectations. WGH has extensive experience in ground handling for network operators, as well as low-cost and regional niche operators.

We promise to take good care of the ground handling for you!
OUR

VISION, MISSION & VALUES

Vision

Vision

We create opportunities between small and big locations! With the vision that “a great journey starts on the ground”!

Mission

For any airport to function smoothly, large and complex machinery is essential. We are that machinery, and we take pride in making it work flawlessly, every single day, and every single time. We care and are always present, even when we are not visible.

Our mission is to tackle both small and large tasks, recognizing that every detail is equally important. We ensure that routines are executed seamlessly and that we meet challenges with enthusiasm and courage. We are the ones who go above and beyond to remain unnoticed, doing everything in our power to ensure that everyone has a positive experience at our airports.

Our mission is to always deliver according to our main priorities
Vision
Safety
Vision
Punctuality
Vision
Service
Mission
Values

Values

Caring

We care and acknowledge each other and our surroundings with positivity and sincerity. We provide excellent service with the goal of exceeding customers' needs and expectations every day! We are motivated, attentive, and ask questions. We are the ones who respond and assist those who need it.

Down to earth

We are genuine, engaging with people in an honest and informal manner while maintaining professionalism. We are welcoming and approach the world with openness and without prejudice. We are here for everyone, ensuring that everyone feels at home with us.

Reliable

We are trustworthy and fulfill our promises. We build our credibility through safety, punctuality, and accurate information. We go the extra mile to ensure that flights depart as scheduled and that everyone arrives on time. We understand that trust is not given, but something we must continually earn.

Committed

Our commitment is our driving force. We embrace our significant responsibilities without hesitation, never remaining indifferent. We care deeply and believe that our contributions make a meaningful difference. We continuously seek new opportunities with motivation and excitement.

OUR

Sustainability

Widerøe Ground Handling care about our customers and a more sustainable future. We will contribute to a sustainable development within our company and our local community, to play a significant role in the global sustainable development that is the objective of the UN Sustainable Development Goals.

Sustainability Logo
Management
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ISO CERTIFICATES

We take our customers seriously

Widerøe Ground Handling has been granted ISO certification for:

  • ISO 9001: 2015 – Quality Management
  • ISO 27001: 2022 – Information Security

ISO 9001: 2015 – Quality Management certification demonstrates that WGH is committed to delivering the highest quality in our services, with a strong focus on customer satisfaction and continuous improvement. This standard ensures that our processes are well-documented, consistently followed, and capable of producing high-quality results.

ISO 27001: 2022 – Information Security certification highlights our dedication to establishing, implementing, maintaining, and continuously improving a comprehensive information security management system. Both certificates are available in Norwegian and English. There is an official certificate that is general for the standard, as well as a certificate that includes all WGH's locations.

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TECHNOLOGICAL INNOVATION

Widerøe Ground Handling believes that the future requires a strong focus on innovation and digitalization to develop new and improved “on-ground” solutions.

We are committed to continuing our efforts in innovation and advancing our mobile strategy. By creating more efficient processes, evolving our business model, and adapting to changes in our environment, we aim to deliver better products and services for our customers.

Technological Innovation
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MANAGEMENT

Management